Calls cost up to 7p per minute for 0845 and 0844 numbers, plus your telephone company’s network access charge.

Amazon Phone Number for Customer Services

We will forward you call to Amazon to speak to their customer services.
Click to call 0845 459 6217

How do I Return a Parcel to Amazon?

Amazon’s Returns Centre can help if you need to return anything. There are several options to return your parcel to Amazon.

30 Days Full Refund

First, you can return new unopened items within 30 days for a full refund.  It takes two to three weeks to get your money back.

All refunds are handled within 3-5 days after the package’s arrival. The return procedure is absolutely easy:

  1. You should print label and authorisation.
  2. Prepare package with the authorisation inside.
  3. Attach return label on top of it.
  4. Then ship the package at your local postoffice.

 

Replace or Exchange Your Orders

Second, you can replace or exchange your orders. Just log into your Amazon account and select Return Items and follow the instructions. Replacement and exchange of the exact item are possible in case you received a damaged or defective item. If you would like to choose another item, you can exchange for a different size, color or for an item in your shopping basket.

After you choose the necessary option which is suitable in your situation please view return status using the appropriate link available on their website.

If you would like some help and prefer to talk to someone, you can use the phone number at the top of this page and we will forward your call to Amazon or you can visit our Amazon customer service information page, by clicking here.

 

How can Amazon Customer Services Help with My Return?

Amazon provides the best service to customers before and after your order.  Customer support includes everything to do with your orders, including the tracking of packages and changing and canceling orders. It can help you to handle any refund or an exchange.  As a result, the helpline is available for you if you want to discuss any return orders. Our Customer services’ team focuses on responding to issues related to your payment methods or gift card balances. You can contact us regarding any device issues. In order to obtain help relating to account settings please use the number on this page and we will forward you call to Amazon. Amazon Customer services deal with any customer inquiries.

If you have any questions please read our Amazon contact page. It forwards your call on to Amazon customer services.