HMRC Phone Number

What is the HMRC?

Her Majesty’s Revenue and Customs is commonly known as HMRC or HM Revenue & Customs.  It is the UK’s government department that deals with taxes, some of the state support payments and they also regulate things like the national minimum wage.

What kind of services do the HMRC provide?

The HMRC have numerous departments that provide many government services.  When contacting the HMRC, specify which service your query is about.

Child Benefit

Get support with Child Benefit if you have children or are responsible for a child.  Only one person can claim Child Benefit for a child and this is usually the primary carer.  If you are entitled to Child Benefit, then give them a ring on 0845 257 8498 and we will forward your call to their customer services.

The child needs to be under 16 years old or under 20 if they are in full-time education.

The HMRC can help you with any of the following queries:

• How to apply for Child Benefit
• Issues or queries about your Child Benefit
• You change bank account
• You have a child and have not been getting Child Benefit
• If you believe someone is claiming Child Benefit for your child

Child Tax Credits

If you have a child or children under the age of 16 or under the age of 20 if they are in full-time eduction, you maybe entitled to claim Tax Credits.  You cannot claim Child Tx credits if you are current receiving Universal Tax Credits.

The HMRC can help you with any of the following queries:

• If you have a change in circumstances that will effect your Child Tax Credits
• Problems with your Child Tax Credits payments
• Change of bank account
• If you have another child
• If you need a question answered about your Child Tax Credits
• If you would like to submit a claim

Working Tax Credits

You can only claim Working Tax Credits if you are 25 years old or older.  You can claim Working Tax Credits between the age of 16 and 24 if you have a dependant child or if you have a disability.

The HMRC can help you with any of the following queries:

• If you have a change in circumstances that will effect your Working Tax Credits
• Problems with your Working Tax Credits payments
• Change of bank account
• If you your income changes
• If you change jobs
• If you need a question answered about your Working Tax Credits
• If you would like to see if you are eligible to claim Working Tax Credits

Tax Credits

Tax Credits are designed to top-up your income for a number of reasons.  It maybe that your income is low, you have a disability or you are responsible for children.

The HMRC can help you with any of the following queries:

• If you have a change in circumstances that will effect your Tax Credits
• Problems with your Tax Credits payments
• Change of bank account
• If you your income changes
• If you change jobs
• If you family unit changes
• If you need a question answered about your Tax Credits
• If you would like to see if you are eligible to claim Tax Credits

Self Assessment

If you are self employed or believe you need to complete a self assessment to record your taxable income with the HMRC, then give them a ring on 0845 257 8498 and we will forward your call to their customer services.

The HMRC can help you with any of the following queries:

• How to use their online portal
• What date you need to completed your self assessment
• How to pay your tax
• How to register to the self assessment scheme
• Issues or queries about your tax return

How do I get in touch with the HMRC?

The best time to call the HMRC is before 10am Monday to Friday.  

The customer services at the HMRC are excellent and can quickly direct your call to the right department.  It will save you time, if you are prepared before you to speak to the HMRC.  You will need to go through a security check, so have your personal ID details ready.  In addition, make sure you have all the correct documents you wish to reference or that have your figures on for tax.  Once the advisor has all you details, they will help you with your query.

It is a good idea to have a look on the gov.co.uk website, before contacting the HMRC.  It is informative and a wealth of information about the HMRC.